---
title: "Ecommerce"
description: "We deliver bespoke CRM, database, Ecommerce and integration work for agencies and other businesses."
canonical_url: "https://rdresearch.co.uk/our-services/ecommerce-integration"
last_updated: "2026-07-16T16:00:44.313Z"
---

<service-hero :start="2" :stop="3" button-label="Discuss a Project" image-src="/images/services/ecommerce-integration.webp" title="Ecommerce Integration">

Located near Norwich, we work with agencies and businesses across the UK. We provide software services as a development partner for those who need additional expertise.

We handle:

- Fully bespoke ecommerce solutions written to your exact requirements
- Backend integrations
- Bespoke CRMs
- Custom CMS
- Database development
- Custom WordPress plugins
- API integrations (such as accounting software, ranging from Sage to Quickbooks)
- Website integration with AI Agents
- Business-critical workflows.
- Mobile App development and integration

We are happy to work under NDA

</service-hero>

<service-web-design-partners-split-section :start="3" :stop="6" title="Why Work With Us">
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We understand that agencies have a certain project profile beyond which it is not realistic to employ specialist developers long term. We provide a cost effective alternative that ensures you get quality specialist development services with full documentation developed to professional standard.

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- Our model is straightforward: We can remain as silent partners or client facing depending on your preferences.
- Keep brand ownership and client trust
- Expand your service line without adding permanent overhead
- Pitch larger projects with confidence
- Access senior developers when required

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![image](images/services/web-design-partners/ecommerce.png)

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## Who We Have Collaborated With

We have delivered software for organisations ranging from established national brands to specialist regional businesses, often in partnership with agencies.

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<service-web-design-partners-grid-section :start="0" :stop="3" title="What We Deliver for Agency Projects">
<service-web-design-partners-card description="Custom plugin development, bespoke theme functionality and advanced backend logic for projects that outgrow off-the-shelf plugins." heading="WordPress Development" icon="i-devicon-plain-wordpress">



</service-web-design-partners-card>

<service-web-design-partners-card description="Checkout flows, subscription models, pricing rules, product logic and platform integrations built around each client journey." heading="WooCommerce Development" icon="i-devicon-plain-woocommerce">



</service-web-design-partners-card>

<service-web-design-partners-card description="Connect websites and portals with Sage, Xero, QuickBooks, Stripe, CRMs, ERPs and custom databases." heading="API Integrations" icon="i-lucide-unplug">



</service-web-design-partners-card>

<service-web-design-partners-card description="Build data-driven portals and operational systems that connect directly to customer-facing web platforms." heading="Bespoke Database Development" icon="i-lucide-database">



</service-web-design-partners-card>

<service-web-design-partners-card description="Technical pre-sales support, delivery planning and implementation under your brand, with the agency in the lead." heading="Agency Collaboration" icon="i-lucide-users">



</service-web-design-partners-card>

<service-web-design-partners-card description="We are experts in writing code in a range of languages including:  PHP, Python, JavaScript, C#, .NET, SQL, TypeScript. We will develop what your project needs." heading="Bespoke Code Development" icon="i-lucide-code">



</service-web-design-partners-card>
</service-web-design-partners-grid-section>

<service-design-partners>
<template v-slot:one-left="">
<service-design-partners-left :start="2" :stop="3" label="01 / Helping You Win" title="Pre-sales technical support">

> We don't charge for agency proposals.

If you are pitching a complex brief, we can help you shape the technical response before the proposal is submitted.

A clear specification reduces ambiguity and prevents rework during delivery. It also gives your client confidence that your agency has a robust technical plan, not just a concept.
We can assist with or write a full white label technical specification that includes:

<service-design-partners-list>

- Screen-by-screen definitions with flow diagrams
- Detailed functional requirements
- API and integration requirements
- Reporting and acceptance criteria
- Define data models and workflows
- If required we provide data cleaning, mapping, validation and migration

</service-design-partners-list>
</service-design-partners-left>
</template>

<template v-slot:one-right="">
<service-design-partners-right alt="Agency and engineering teams collaborating in a planning session" caption="Dean and Jason, working with <a class="text-xs leading-[1.4] tracking-widest underline text-[#a0a0a0] uppercase" href="https://khdigital.co.uk/?utm_source=rdresearch&utm_medium=referral&utm_campaign=partner_link&utm_content=site_link&ref=rdresearch">KH Digital</a>'s web designer on <a class="text-xs leading-[1.4] tracking-widest underline text-[#a0a0a0] uppercase" href="https://www.collier-turf-care.co.uk/?utm_source=rdresearch&utm_medium=referral&utm_campaign=partner_link&utm_content=site_link&ref=rdresearch">Collier Turf Care</a>." className="block,aspect-16/10,w-full,object-cover" src="/images/services/web-design-partners/designer_and_dev.jpg">



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<service-design-partners-left :start="2" :stop="5" label="02 / Partner Relationship" title="Face-to-face or behind the scenes">

Your agency leads strategy, design and client ownership. We operate as your white label engineering layer when projects require custom integrations or bespoke software solutions all whilst adapting to your process and communication style.

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- Operating under NDAs and to your existing workflows.
- We work in the background when you need delivery capacity.
- Joining client calls if required.

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You stay focused on brand, UX, SEO and account leadership.

<service-design-partners-list>

- You gain specialist software capability at the right moment.
- Your client experiences one coordinated delivery unit.

</service-design-partners-list>

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<service-design-partners-two-column>
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Client Ownership

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IP retained by your agency

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Delivery Mode

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• White label and fully flexible <br />


• Full code handover <br />


• Full documentation provided

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</service-design-partners-left>
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<template v-slot:two-right="">
<service-design-partners-right alt="Agency and development teams working together as one delivery team" caption="<a class="text-xs leading-[1.4] tracking-widest underline text-[#a0a0a0] uppercase" href="https://khdigital.co.uk/?utm_source=rdresearch&utm_medium=referral&utm_campaign=partner_link&utm_content=site_link&ref=rdresearch">KH Digital</a> working directly with Nick from <a class="text-xs leading-[1.4] tracking-widest underline text-[#a0a0a0] uppercase" href="https://www.collier-turf-care.co.uk/?utm_source=rdresearch&utm_medium=referral&utm_campaign=partner_link&utm_content=site_link&ref=rdresearch">Collier Turf Care</a>." className="block,aspect-16/10,w-full,object-cover" src="/images/services/web-design-partners/client_handover.jpg">



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<service-design-partners-left :start="0" :stop="1" label="03 / Team Extension" title="Capability Depth">

Bespoke software for web and design agencies or businesses with internal web teams

<service-design-partners-list>

- Code that follows your designs and needs exactly
- Custom APIs to allow integration with 3rd party systems and applications
- Fully bespoke CMS to let your clients control exactly what they need to
- Connect websites to external business processes without compromise
- Custom admin workflows, roles and gated experiences.
- Connected workflows, not isolated website features.
- Bespoke ecommerce when Shopify won’t do it

</service-design-partners-list>

Complex WordPress and WooCommerce Builds

<service-design-partners-list>

- If your platform of choice is WordPress, WooCommerce etc we can develop bespoke plugins where you will own the IP.
- Reduce plugin risk and fragile workarounds caused by off the shelf solutions.
- WooCommerce features tied to stock, pricing and account data.
- Checkout, quote and approval workflow engineering.

</service-design-partners-list>
</service-design-partners-left>
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<template v-slot:three-right="">
<service-design-partners-right alt="Workflow mapping for bespoke platform delivery" caption="Dean implementing the latest <a class="text-xs leading-[1.4] tracking-widest underline text-[#a0a0a0] uppercase" href="https://www.collier-turf-care.co.uk/?utm_source=rdresearch&utm_medium=referral&utm_campaign=partner_link&utm_content=site_link&ref=rdresearch">Collier Turf Care</a> backend code changes." className="block,aspect-16/10,w-full,object-cover" src="/images/services/web-design-partners/developer_coding.jpg">

Bespoke CRM and Database Systems

<service-design-partners-list>

- We build operational software so your clients can manage core processes, reporting and customer data.
- Performance architecture for large content and catalogue sites.
- AI integration
- Integration with CRM, ERPs and databases

</service-design-partners-list>
</service-design-partners-right>
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</service-design-partners>

<service-web-design-partners-how-we-help-section :start="4" :stop="7" title="How We Help Agencies Win Higher-Value Work">
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Better Bid Confidence

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<template v-slot:itemOneBody="">

You can respond to larger tenders and complex technical briefs without overpromising or relying on generic packages.

- We provide the technical research
- We can write the specification

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Strong Client Trust

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<template v-slot:itemTwoBody="">

As well as a strong design concept clients can see that your agency has a credible, detailed technical solution and delivery path.

- Full technical specification
- Proof of concept and prototypes

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Reduced Delivery Risk

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We have a strong track record in helping our clients achieve on-time and on-budget delivery of complex technical projects. <br />



- Fully scoped solutions and integrations
- Less reliance on generic plugins
- We have a suite of bespoke testing modules at your disposal

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Higher Lifetime Value Per Client

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When a project includes integrated software capability, your agency is positioned for longer-term enhancement work.

- All the source code is provided
- Full documentation provided at handover
- Your agency own the IP

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</service-web-design-partners-how-we-help-section>

<service-web-design-partners-text-section color="blue" title="Frequently Asked Questions">
<u-accordion :items="[{"label":"Do you work white label with web agencies?","content":"Yes. We can work as a white label web agency partner and stay behind your brand."},{"label":"Will we keep control of the client relationship?","content":"Yes. If you introduce the client, you stay in the lead. We support you as the technical delivery partner."},{"label":"Do you provide white label WordPress development services?","content":"Yes. This includes custom plugin work, WooCommerce customisation, integration development and ongoing support."},{"label":"Can we outsource WordPress development to you while keeping the project under our agency brand?","content":"Yes. That is a core part of our service model."},{"label":"Do you only work on WordPress projects?","content":"No. We also build bespoke CRM, ERP-connected systems, database-driven portals and supporting applications."},{"label":"Can you sign an NDA?","content":"Yes. We are comfortable working under NDA and in confidential delivery environments."},{"label":"Do you share opportunities with partners?","content":"Yes. We receive direct web design enquiries and can pass suitable opportunities to our partner agencies."}]" :unmountOnHide="false" type="multiple">



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</service-web-design-partners-text-section>

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